DELIVERY & SHIPPING

DELIVERY  INFORMATION - Please read carefully

House of Kanai delivers to EU, UK & Ireland, US and Canada. Delivery times shipping will depend on item selected.  

UK & NI DELIVERY INFO

As a UK customer of House of KANAI you're entitled to our standard free delivery service. Standard delivery operates weekdays Mon - Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest.

All UK orders take approx 3-4 working day.

Please note, we do not take any responsibility for delivery to shipping companies or freight forwarders, this will be at your own risk.

Pre-Order 

Products made on a pre-order basis follow our slow fashion policy and will be processed in 6-8 weeks and delivery times are dependant on local or international  all our products are carefully handmade by our chosen sustainable manufacture in the UK. 

International Shipping

Shipping times to US & Canada 14  - 28 working days. Additional charges may apply dependent on geographical location and customs charges may apply. 

You are responsible for entering the correct delivery address for your package, and we are not liable for any stolen or lose packages. Any returned packages that are undelivered will be subject to returned shipping fees.

RETURNS and EXCHANGES 

We do not offer returns on swim garments purchased for hygienic reasons. We offer exchanges on selected items only in the case an item is damaged, a store credit note or code for another purchase will apply. 

For all returns and exchange inquiries please contact info@houseofkanai.com.